RETURNS

 

Any item that you would like to return or exchange must be sent back within 30 days of receipt. Please e-mail us to svetlana.ber.uk@gmail.com noting the order number, model of the watch and the reason of return. 

 

Items must be in perfect condition, unused and in their original packaging, with invoice as proof of purchase. The items returned should have no scratches, dirt, stains or any other damages on the case, glass or strap.

 

Please note: Buyer covers the return cost and is responsible for the safety of return. Therefore we advise to use recorded delivery service for the peace of mind. 

 

Returns should be sent to:

 

Returns

Kleynod 

67a Charlton Church Lane

SE7 7AB

 

We will issue a full refund to the same paypal address used when placing the order. Please allow up to 7 days for a refund from the date we receive the watches. 

 

 

Refused or Undeliverable Packages

 

We do not take responsibility for any returned packages with a failed delivery, i.e., multiple delivery attempts, insufficient address information, or package refusal.

We are not responsible for the return shipping cost if applicable.